As an overstock company, we never know how many of each item we will receive. Some items we may receive a large quantity such as several hundred, and some items we may only receive one piece. Because we offer such great deals at $10 and item, our styles do sell out very quickly! We do our best to bring our customers as many new styles as possible every day.
2. Can you combine shipping?
In order to maintain our amazing prices, we are not able to offer all of the same services as a full priced boutique such as combined shipping. We have set our shipping price as low as possible to give our customers the best deals! Most of our items are trendy boutique styles that would normally retail for $20-$50/ item, and we are proud to offer these styles for just $13 shipped to your door!
3. Can I pick up or return my online order at my local Fashion Ten store?
Unfortunately, due to the fact that we have multiple warehouse locations and multiple store locations, we are not able to offer local pick up for online orders.
To return an item purchased online, fill out the information on the return form inside your package. Please include the packing slip located on the backside of the shipping label on your original package.
If you do not have the return form or the packing slip provided with your order, please include a note in your return with the following information:
Your name (as it appears on Facebook)
Your email address (the one where you receive order updates)
The order number (located on your account page)
The SKU # or a description of the item and the reason for return
Please mail all returns to one of the following addresses:
Fashion Ten Online Returns
54 Hillwood Circle
Newnan, GA 30263
5. When will my waitlist items come in stock?
As an overstock company, we cannot guarantee that a waitlist item will come back in stock. However, occasionally we do receive a re-stock of an item. When we do, the customers on the waitlist for that item will receive a notification that the item has been placed in their cart. The item will remain in the cart for 10 hours before expiring. Once it expires, it will go to the next customer on the waitlist.
6. Can I cancel my order?
At this time, our online POS system does not have the ability to cancel or change an order once it is placed. We are working hard with our developers to make this an option in the future. We apologize in advance for any inconvenience this may cause.
7. Do you have the same items in stores and online?
The items shown online may or may not be available in stores and vice versa. As an overstock company, we receive many different items; however, you can find different treasures in each of our store locations as well as online! So, come on in and find your great $10 deals!
GET IN TOUCH
Any questions? Please contact us at email@example.com. We're happy to help! We are in the office Monday-Friday, 9am-5pm EST.