Items can be returned for online store credit only. Per company policy, refunds will not be issued.
All return items must be received within 14 days of the date that your order was delivered. We are unable to accept returns for online orders at any of the Fashion Ten store locations.
All shipping fees are non-refundable.
Any item purchased at a discounted price is FINAL SALE and is not eligible for return or exchange. This includes any Grab Bag, Deal of the Day, or sale items.
Returned items must be un-washed, un-worn, and any original tags must still be attached. We recommend following the specific care instructions for each item found on the inside tag.
Please allow our team 5-7 business days to process your return once it's received at our warehouse. If your return isn't processed within this time frame, please be prepared to provide tracking information showing confirmed delivery to our customer service team.
To request an exchange, please make a note in the comment section of your return form. Because our amazing styles sell out fast, we cannot guarantee exchanges.
To return an item purchased online, fill out the information on the return form inside your package. Please include the packing slip located on the backside of the shipping label on your original package.
If you do not have the return form or the packing slip provided with your order, please include a note in your return with the following information:
Your name (as it appears on Facebook)
Your email address (the one where you receive order updates)
The order number (located on your account page)
The SKU # or a description of the item and the reason for return
Please mail all returns to one of the following addresses:
Fashion Ten Online Returns
54 Hillwood Circle Newnan, GA 30263
All return items must be returned within 15 days from the purchase date.
Receipts must be presented at time of return or exchange.
Returned items must be un-washed, un-worn, and all tags must still be attached. We recommend following the specific care instructions found on the inside tag.
Jewelry and hair accessories are FINAL SALE and are not eligible for return or exchange.
All returns are credited back to the original form of payment.
GET IN TOUCH
Any questions? Please contact us at email@example.com. We're happy to help! We are in the office Monday-Friday, 9am-5pm EST.